FAQs

What type of Inks and Toners do I need?

  • OEM/Genuine inks or toner?

-          OEM stands for “Original Equipment Manufacturer.” OEM ink or toner cartridges are original brand products, manufactured by the same brand manufacturer as your printer, multi-function center, fax, or other printing device.

  • Compatible inks or toner?

-          Compatible ink is manufactured by third party manufacturers and is designed to work in designated printers without infringing on patents of printer manufacturers. Compatible inks and toners may come in a variety of packaging including sealed plastic wraps or taped plastic wraps.

  • Universal inks or toner?

-          Universal inks are quality and stable dye inks also refers to generic inks or refillable options that can be used to various printer brand and model. Some inks perform better than others, with certain inks lasting longer and therefore being of better value.

How to Start Ordering?

  • Look for your selected products from the Home Page

-          Click on selected brand of product needed.

-          Choose your variants and number of quantity.

How to make ADD TO CART?

  • Click the ADD TO CART button

-          Verify the correct variants and number of quantity from your selected shopping cart.

-          Click the CHECK-OUT button

-          Completely fill-up necessary contact details (ex. complete name,  email address, complete mailing address, and contact number)

-          Check the "Save this information for next time" button and Click the CONTINUE TO SHIPPING button

-          Check and verify the contact details and shipping method and click CONTINUE TO PAYMENT button.

  • Select payment method, and choose from

-          Dragon Pay, COD (Cash on Delivery), PayMongo (Debit, Credit, and GCASH) or Bank Transfer

-          Click your preferred payment method option

-          Click COMPLETE ORDER button

 

How long will my order be processed and delivered?

  • After Completing your order.

-          You will receive an email confirmation with your Order Number

-          You will get shipping and delivery notifications and updates via email.

  • Shipping Nationwide via,

-          LBC Express and/or J&T Express

-          Shipping can be done via Door to Door or Branch Pick-up options.

  •  Estimated Time of Arrival (ETA)

-          3 to 5 days (may vary from different Regions)

From MINDANAO No. of days.
to NAT'L CAPITAL REGION
7-9
to SOUTH LUZON
9-11
to NORTH LUZON
9-11
to VISAYAS
3-5
to MINDANAO
3-5
to PUERTO PRINCESA
16-19
to BATANES
BATANES 30 days (once a month voyage)
to CORON
18-21
Luzon Island; Marinduque, Masbate, Mindoro, Catanduanes 10-13
10-13